Frequently Asked Questions
Everything you need to know about your VSL# shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Every product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit, as sizing can vary between collections.
What payment methods do you accept?
VSL# accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen to reduce our environmental footprint.